Reevaluation happens when a customer reevaluates if they will renew their contract. Lastly, repurchase phase involves the repurchasing of that specific product or service. Here at Elevation Services, we pride ourselves in walking with a customer through this process. From awareness through the use of online sources, interest phase through forums, the evaluation phase through timely reminders of your products and services, and the decision phase when they are ready to commit to you. Elevation is committed to be part of the journey, especially through very critical steps that customers become influenced during, and make big decisions during.